GOTT Podcast

Is Your Website Actually Working For You? With Beth Bogan

July 21, 2019
Today I am talking with Beth Bogan on websites. Is your website actually working for you? Websites can be an incredibly huge waste of time, energy and money. So this is a great question. Is your website actually working for you? What does it mean by working for you? How do we know it’s working? Beth and her sister Joanne co-founded Ace Chat – and believe in creating relationships that offer patients the opportunity to receive the care they need, deserve, and desire – all through online chat.  Since 2011, they have relied on their combined and extensive customer service backgrounds to create a customized chat for dental practices.  Patients can ask questions in real-time and receive answers from the experienced Ace Chat team – all of whom are located here in the US and trained in the dental industry.

How Dental Practices Can Use Their CPA to Their Advantage to Increase Their Profits w/ Craig Cody

July 17, 2019

Today I’m talking with Craig Cody about how dental practices can use their CPA to their advantage to increase their profits. So how is it? How can they use a CPA to increase their their profits?

Craig Cody is a Certified Public Accountant, Certified Tax Coach, Business Owner and Former New York City Police Officer with 17 years experience on the Force. As a Certified Tax Coach, Craig belongs to a select group of tax practitioners throughout the country who undergo extensive training and continued education on various tax planning techniques and strategies to become, as well as, remain certified. Craig has just written his 3rd book: The 12 Biggest Tax Mistakes That Cost Dentists Thousands.

How To End Up In A Better Place Next Year – Obstacles vs Problems

July 14, 2019

Everyday we are faced with obstacles vs problems. If we focus on the problems, we end up in the same place next year. If we focus on the obstacles, we are assured of ending up in a much better place 12 months later.

Why is it important to clearly see the difference between obstacles and problems? So that you can focus on the one or two things you need to get done in order to be in a different place next year.

The Silent Equity Partner You Didn’t Know You Had w/ Cheryl Donahue

July 10, 2019

Today we’ll discuss ways to save money on your merchant services and how to plug up the revenue leaks that cause profit loss. This is one of those business things that nobody went to dental school to figure out it.

Cheryl Donahue is the Director of New Business at Merchant Advocate. She has 22 years of experience in the merchant services industry with the last eight years focused almost exclusively on dental practices. Cheryl has provided consulting services in many areas including Payment Card Compliance, HIPAA Security Rule Compliance, Merchant Agreement Contract Negotiations, Rate and Fee Expense Reduction and Software and Equipment Integration for Practice Management Software.  She is a proud member of the Academy of Dental Management Consultants and currently lives in beautiful Erie, Colorado with her son, Parker.

Stimulating Your Team to be Leaders of Their Own Practice Responsibilities w/ Dr. Gordon Christensen

July 7, 2019

Why stimulate your team to be leaders? Why do we want to do it? There are many, many reasons. There are organizational reasons, financial reasons, goodwill reasons and overall teamwork reasons.

Dr. Gordon Christensen is Founder and Chief Executive Officer of Practical Clinical Courses(PCC), Chief Executive Officer of Clinicians ReportFoundation(CR),and a Practicing Prosthodontistin Provo, Utah.

Early in his career, Gordon helped initiate the University of Kentucky and University of Colorado dental schools and taught at the University of Washington.

Currently, he is an Adjunct Professor at the University of Utah, School of Dentistry.  Gordon has presented thousands of hours of continuing education globally, made hundreds of educational videos used throughout the world, and published widely.

Money AND Time versus Money OR Time? With Sameer Bhasin

July 3, 2019

That’s right. Let’s get money and time. That’s where you can create significant lives. The question is, do you get money AND time? Or is it that you get money OR time from your practice?

Sameer Bhasin, VP of Alliance at CareCredit, is dedicated to working with dentistry’s key opinion leaders and leading educators.  One of Sameer’s key initiatives is to gather the latest insights, ideas and practical tools presented at dental meetings and conventions, so he can help the doctors and their teams increase “recommended” patient care.

Removing The Fear of Dental Photography – The Gear That Makes The Job Easy w/ Bill Moore

June 30, 2019

Today I’m talking with Bill Moore about removing the fear of dental photography, the gear that makes the job easy. What’s the fear? What’s the fear that people have?

Bill Moore brings 20+ years of experience in business consulting, business development, sales, and photography to bear on the problem of increasing treatment acceptance through the use of digital imaging. Bill has developed a simple but powerful workflow that has helped hundreds of dental professionals easily make high-quality intraoral and extraoral images. Through his website,, Bill provides guidance on the cameras that make the best investment, instruction on how to set up and use them, and how to best leverage images with patients to provide an impressive ROI.

Supersetting Your Systems with Shelley Renee

June 26, 2019

We want to talk today about super setting your systems. What does it mean to super set your systems to be streamlined to figure out the shortcuts to put all that stuff in place so that you’re more efficient, and more effective?

Shelley Renee has over 30 years’ experience in managing dental practices. The knowledge and skills gained through hands-on experience have shaped her current success as a sought-after practice management speaker and consultant.  She works with dentists who want to get systems in place and build a dream practice.  Regardless of the starting point, Shelley leaves you with the peaceful, productive and profitable practice you have always wanted.

No Business of Dentistry in Dental School with Dr. David Lawrence

June 23, 2019

Well, today we’re going to dive into my favorite subject, school. No business of dentistry in dental school. We don’t teach the business of dentistry in dental school. And I think that’s ironic. There’s a lot of things that we do in school that that is not helpful to us.

I think it starts with focusing on the business. Once you get out, if you’re a good dentist, people are going to find you. But more time needs to be spent on the business side of the practice…, like more strategic planning, etc.  Quit trying to focus so much on taking care of patients, focus on the business and how to get more time for yourself.  If you can find a healthier lifestyle, I promise you your practice is going to run so much smoother.

Dr. Lawrence was raised in Enid, Oklahoma and graduated from the University of Oklahoma College of Dentistry.  He’s been in practice since 2016 and enjoys traveling with his wife and two black labs to Colorado and Grand Lake.

Should Associates Have Actual Ownership in the Practice? With Eric Nuss

June 19, 2019

Should associates have actual ownership? Let’s start there. I think before you even go there, whether they should or shouldn’t, I think you’ve got to question, what’s the motive? Why do I want to give up equity in my business/practice? What am I getting in exchange for that? So by giving up equity in my business, I’m diluting my own position.  I think a lot of times, doctors who have associates are bringing equity to the table because they believe that their associate is going to leave them and compete with them, and that their desire is to own something.

Eric is currently the director of Business Development for North American Dental Group, a Group practice that has amassed just under 200 practices in its short 10 years of existence.  In this role, he is responsible for the acquisition growth for the company, as well as doctor retention and doctor/partner business development.  In his prior role at Henry Schein Dental, Eric created the business solutions department for the company inclusive of Business Education, Business Services, and Business Consulting.  He is frequently on stage speaking for study clubs, associations and large conventions and has authored several periodical articles about the business of dentistry featured in DE, Sidekick, Trainer Magazine, and Forbes.

Episodes featuring Chuck by himself (with no guest interviewed) will include the title along with, in the bottom of the episode image, the book that the content relates to:
MMIKYB (Making Money Is Killing Your Business)
WEAAABI (Why Employees Are ALWAYS A Bad Idea)

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